Gates, visitor types and guards
Set gates, visitor types and the guards assigned to each site.
Verge
On the SuruX platform
Visitor management.From site to gate.
Configure the site in SuruX.
Equip your gate team with Verge.
Visitor pass
Name hidden Visitor
- Site
- Northfield
- Gate
- Main gate
Check-in09:42
Digital visitor pass
Verge capabilities
-
Guard sign-in Personal PIN
Guards choose themselves on the gate phone and confirm with a personal PIN.
More details : Personal PIN -
Visitor identity Scan ID
Scan a South African driving licence, smart ID, green ID book, passport or vehicle licence disc.
More details : Scan ID -
Arrival details Vehicle or on foot
Record the vehicle by scanning its licence disc or photographing the number plate, or mark the visitor on foot.
More details : Vehicle or on foot -
Visitor types Entry hours per visitor type
Outside a visitor type’s entry hours, check-in is refused and the next opening is shown.
More details : Entry hours per visitor type -
Check-in approval Wait for approval
Check-ins that need approval wait for a supervisor or the control room.
More details : Wait for approval -
Visitor pass Digital visitor pass
Visitors get a digital pass and the site rules on their phone.
More details : Digital visitor pass -
End the visit Sign visitors out
Sign visitors out by scanning their licence, ID or disc, or pick them from the on-site list. The entry photo is shown again at sign-out.
More details : Sign visitors out -
Without a connection No signal?
Keep signing people in and out. Records send when the connection returns.
More details : No signal?
How it works
Set the site rules
Choose gates, visitor types and entry hours.
Check in with Verge
Use an enrolled Android device at your gate.
Keep the visit record
Keep the site, gate and visit details together.
On the Verge
For the
gate team.
Personal PIN
- The gate phone shows the guards assigned to the site; each confirms with their own PIN.
- Sites that use SuruX Attendance can show who is on duty instead.
Scan ID
- Allow or block expired driving licences by site; the visit keeps the licence expiry.
- No ID? Take a face photo, record the name as given, photograph supporting papers such as a company card or waybill, and flag the visit as unverified — or refuse entry, by site policy.
Vehicle or on foot
- Registered tenants check in by scanning their vehicle disc, matched to the site’s tenant register; a second scan can sign them out.
- Each site decides whether deliveries are left at your gate or allowed in.
Entry hours per visitor type
- Each day can be closed or have one window, in the site’s time zone and 24-hour time. A window can run past midnight.
- The gate phone applies entry hours even without a signal.
- Set an expected stay per visitor type — one hour, until a set time, until done, or a number of hours — and the gate phone shows who is due out soon and who has overstayed.
Illustrative, fictional data Visitor · Entry hoursMon–Fri 06:00–18:00Wait for approval
- A supervisor can answer with their PIN on the gate phone or from their own phone, or the control room can answer.
- Approval can be needed by site policy or for an arrival outside entry hours.
Digital visitor pass
- The pass and site rules go to the visitor’s own mobile number.
- SuruX records when the visitor accepts the site rules.
Sign visitors out
- The gate phone’s home shows On site, Due soon, Overstayed and Tenants on site.
Illustrative, fictional data - On site
- 24
- Due soon
- 6
- Overstayed
- 2
- Tenants on site
- 18
No signal?
- Check-ins are kept on the phone and send when the connection returns.
SuruX web
For the
site manager.
Turn Verge on for the organisation, then opt each site in.
Entry hours and site rules
Set entry hours and an expected stay per visitor type.
Choose site rules: allow or block expired driving licences, leave deliveries at your gate or allow entry, refuse visitors without ID.
Visit reports
Export visit reports for a site and period as PDF or CSV.
Gate phones
See each enrolled gate phone’s battery, network, storage and Verge version, and when it last reported. Enrolled gate phones also share their location with SuruX.
Personal details
Personal details are stored separately and deleted automatically when your retention period ends; identity, photo and scan data each have their own retention period.
Roles and permissions
Roles and permissions decide who can view Verge, change its rules or enrol gate phones.
- Shared identity
- SuruX connects security, business and field work through shared identity.
- Permissions
- Roles and permissions determine which records and actions a user can access.
- Persistent records
- Keep operational context, ownership and outcomes with the work.
- Organisation configuration
- Available functions depend on enabled modules and configuration.
Kiosk Optional companion
Keep shared gate phones focused.
For dedicated Android 14+ gate phones. Verge works without it.
Stays on Verge
The phone stays on Verge, even after a restart.
Hard to reset or repurpose
Protected against resets and removal.
Supervisor maintenance
Supervisors unlock it briefly, then it relocks itself.
Updates at quiet times
Verge and Kiosk stay up to date without interrupting the gate.
Control from SuruX
Restart, update or pause Kiosk gate phones from SuruX.
For existing users
Downloads
Verge
Your site must have Verge enabled, with an enrolled device and the required permissions. Android 8.0 or later, with a camera.
Kiosk
For administrator-provisioned, dedicated Android devices.
Available features depend on enabled modules, site configuration and permissions.