SuruX gives them the context. Your people decide and act.
Everything
SuruX.
Switch on the areas your organisation uses.
Available areas depend on the modules your organisation switches on and the permissions each role holds.
Security operations
Signal intakeSee what is arriving from your alarm, camera and tracking systems, and turn it into consistent events.
Signal Intake lets your team inspect what arrived, link source identities, set parsing rules and event mappings, and test them against a stored sample.
Suggested mappings are never applied without review, and reprocessing asks you to confirm how many records it will touch.
Event handlingWork events from a focused queue, with the context and the actions each event type allows.
Operators pick events from the Event Workbench queues, check the context, then acknowledge, dismiss or escalate.
Event types turn incoming signals into consistent events, and repeat signals can be grouped into one event.
Vehicle intelligenceFind where a vehicle was seen, run approved wanted-vehicle lists and report on camera reads.
Search number-plate sightings, see which cameras saw a vehicle, open the supporting evidence and export the result as a PDF.
Wanted-vehicle entries go from draft to submission to approval or rejection. Approving is its own permission, and a rejection needs a reason.
Community sharingShare a vehicle-hits summary with your community, on your terms.
Only the community image is shared, never the confidential PDF, and later report changes do not alter the snapshot.
Viewers confirm a one-time code and accept versioned terms before they see an update.
Client alarm messagesTell clients about their alarms by text or messaging app, with controls that keep messages proportionate and explainable.
Choose which clients receive alarm messages. Every subscription starts as a dry run, so you can review the decisions before turning delivery on.
Switching a subscription on never sends a backlog of old alarms.
Readiness and recordsKeep shift readiness, the occurrence book and armoury control in the same platform.
The Occurrence Book logs numbered occurrences against a client and site. Classifying or closing an entry needs its own permission.
Armoury items record serial number, calibre, licence number, storage location and condition, with consumable stock and each issue or return.
Business operations
Clients, suppliers and sitesOne directory for the people you serve and buy from, with their sites, services and history.
One record per trading party, and it can be a client, a supplier or both.
A client record holds contacts, sites, recurring services, installed equipment, invoices, quotes, documents and history. A supplier record holds bills.
FinanceBudgets, billing, supplier payments and loans, with approvals that leave a record.
Budgets move from draft to submission, then to approval or rejection with a recorded reason. They can also be retracted and marked as paid.
Create, issue and track client invoices, quotes and credit notes, and capture supplier bills.
Proposals and catalogueDesign a camera system on a map and turn it into a costed, branded proposal.
Design camera positions for a client site on a map, then review the bill of materials that results.
Write the introduction, scope, assumptions, terms and acceptance, preview the proposal as PDF or Word, and link it to a finance quote.
Flow: requests and boardsTrack service and technical work on shared boards, from request to done.
Requests move across a board of status lanes, with owners, priorities, search and filters, and a lane switcher on phones.
Dependencies hold a request open until every blocker is completed or rejected, and the owner is notified when the last one finishes.
Documents and templatesBranded, versioned templates, and one place for your files.
Versioned templates for generated invoices, quotes and statements.
Templates put your organisation's name, banking details and accounts email into generated documents.
Tax, South AfricaPrepare South African statutory work beside payroll and finance.
Prepare and review VAT periods.
Keep traceable, effective-dated rule sets for PAYE, UIF, SDL and COIDA. UIF rates and caps feed payroll calculations.
People
- Employee detailsEntered
- DocumentOptional
- ReviewBefore adding the employee
People and attendanceEmployee records, guided onboarding and the attendance register.
Employee profiles track onboarding state, departments, contact details and terms.
A guided onboarding wizard takes the ID number, employee details and an optional ID document, and adds the employee only after a review step.
PayrollRun payroll through controlled, permission-checked steps.
Add a payroll run for a period, calculate it, then move it through controlled statuses that depend on permission.
Recalculate a run after source data is corrected, before it moves on.
Field and devices
Assets and equipmentKnow what you own, what is installed at each client and what is out on issue.
An asset register lists equipment, stock, vehicles, devices, SIM cards and armoury records in one searchable view, beside a page for each kind.
Reusable equipment is tracked through stock, issues and asset types.
Device healthSee which devices need attention and why, and raise the follow-up work.
Device Health gives health, needs-attention, recent-changes and maintenance views of the fleet.
Each device shows its identities, heartbeats, recent signals, open events, Flow requests and maintenance context, and a Flow request can be raised from it.
Tracking mapSee where your authorised trackers last reported, and which ones need checking.
The tracking map shows the latest reported position of each tracker your role can see.
Select a tracker to see its identity, position time and movement state, then open its device record.
FormsVersioned digital forms with signatures, photos and PDF export.
Forms are captured from published, versioned definitions, and each submission keeps the version it was created with.
Save drafts as you work. Required fields are checked on completion, and a completed form reopens only for an authorised user, with a reason.
Verge visitor managementVisitor management, from site to gate.
Switch Verge on for your organisation, then for each site. Gates, guards, gate devices, visitor types and rules are set per site.
Guards check visitors in and out on an enrolled Android gate phone.
Platform and IT
Access, audit and credentialsDecide who sees what, see what changed, and keep shared credentials under control.
Manage users, group permissions into reusable roles, and add custom permissions.
People see only the areas and actions their role allows, and the menu follows the same rules as the pages behind it.
MonitoringWatch the health of the systems and cameras your operation depends on.
Registered systems report health, checks, metrics and events, with a page for each system.
Port checks measure how long a connection to a remote host and port takes, without installing anything on that host.
MessagingTeam chat and customer conversations in the same workspace.
Built-in team chat: direct and group conversations between your SuruX users, with search, mute and archive.
Each messaging account your organisation registers gets its own inbox of customer conversations, with delivery and read receipts.
Notifications and XGuideOne inbox for what needs you, and step-by-step help from the page you are on.
One notifications inbox gathers the updates that need your attention, filtered to what your role can see, and each opens the record it is about.
Guide me, in a page's help menu, opens the shortest relevant guide for that page and lists only tasks within your access.
Settings and brandingMake SuruX yours: your name, your logo, your areas, your reference lists.
Your organisation's name, logo and accounts email appear throughout navigation, documents, reports and guides.
Switch areas, and the pages inside them, on or off. Set one menu order for everyone, and find any page from the menu search.
ReportsReady-made reports with filters, on-screen totals and export.
One catalogue of reports, grouped by the areas your organisation has switched on, with access following role permissions.
Set date and status filters, and review the on-screen totals before exporting to PDF or CSV.
Product family.

maintenance

SuruX Kiosk
Optional for Verge. An allowed-app launcher and timed supervisor maintenance.
For administrator-provisioned, dedicated Android devices.
Platform
foundations.
Shared identity
People sign in to their own organisation’s SuruX. Your name, logo and settings follow them through every page, document and guide.
Permissions
Roles decide who sees which areas and actions, and the server checks the same permissions the screen shows. Switching an area on gives nobody access until a role does.
Persistent records
Operational and financial changes keep their workflow and audit history, and decisions that need a reason record one: rejections, suspensions and reopened forms.
Organisation configuration
Switch areas and pages on or off, set your branding and keep shared reference lists, all per organisation.
Talk
to us.
Unified operations for teams that need control and traceability.
We’ll reply by email to arrange a conversation or a walkthrough.